Senior Continuous Improvement Officer

About this role

• Drive meaningful change. Shape safer custodial environments.
• Ongoing, full‑time role
• VPS Grade 5: $113,022 – $136,747 + superannuation

The Department of Justice and Community Safety (DJCS) is seeking a Senior Continuous Improvement Officer, Operational Policy and Projects team to help drive transformation, enhance operational safety, and embed a culture of continuous improvement across Victoria's custodial system.

About Us

Corrections Victoria, part of the Corrections and Justice Services group within DJCS, oversees the state's adult custodial corrections system.

Our vision: Safer Prisons, Safer People, Safer Communities.
Our mission: A safer, smarter system with a skilled and supported workforce, empowering better decisions for people in our care.

You will be part of the System Performance Branch, which brings together expertise in:

• Operational Assurance, Compliance and Reviews
• Continuous Improvement
• Statewide Operational Support

This branch plays a key role in shaping statewide policies, guiding operational decisions, strengthening safety, and supporting prisons through change.

About the Role

Reporting to the Manager, Continuous Improvement Operational policy & projects within the Continuous improvement stream, you will be responsible for identifying opportunities to enhance operations and safety within prisons.

Working closely with frontline and management teams, you will:

• Lead and support change and continuous improvement initiatives
• Plan and deliver system‑wide projects
• Interpret and navigate a complex operating and legislative environment
• Develop robust frameworks, policies, tools and reports
• Provide high‑quality advice to senior leaders
• Foster a culture of innovation, learning and evidence‑based decision‑making

This role is based at 121 Exhibition Street, Melbourne, with flexible working arrangements and regular travel to custodial sites as required. 

Key Responsibilities

• Champion and embed continuous improvement across custodial operations
• Drive change initiatives that strengthen operational performance and outcomes
• Develop tools, templates, processes and systems to support high‑quality reporting and business case delivery
• Use research, analysis and innovative thinking to inform decision‑making and shape future initiatives
• Prepare complex briefings, correspondence and policy materials under tight timeframes

About You

You bring:

• A strong track record of leading organisational change in complex statutory or operational environments
• A deep understanding of the custodial system and the broader landscape in which it operates
• Excellent written and verbal communication skills, paired with strong analytical capability
• The confidence and agility to “hit the ground running” in a dynamic and growing team

Desirable: Qualifications or experience in project management, policy development or related disciplines.

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.