Justice Officer - Offender Services | Melbourne - Western Metro

Justice Officer - Offender Services

Application Close Date: 19-Oct-2017
Melbourne - Western Metro
Position Type:
Ongoing - full time
$49,216 - $63,201
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About us

The Metropolitan Remand Centre (MRC) is a 954 bed maximum-security facility for unsentenced male offenders located within the West Metropolitan Region, Department of Justice and Regulation.

The Offender Services team plays a crucial role within the MRC by assisting with prisoner welfare services, referrals, personal development programs and through-care services for this short-term, transient population.  These officers take on responsibility for small projects as well as day-to-day welfare and program delivery, and carry a range of portfolios which reflect the diverse nature of prisoner needs and issues.

In addition, the Offender Services Unit is responsible for unit projects and reviews, the coordination of pre-release programs, and delivery of specific youth and cultural programs and services for prisoners.

About the role

In a Justice Service Centre environment, a Justice Officer provides a combination of reception and concierge functions, and administrative and business support services. In the context of a prison, the Justice Officer provides a range of corporate support services (as specified), within the unique operational environment of a correctional facility. In either context, the role requires a strong focus on customer service, teamwork, integrity, accuracy, compliance and timeliness.

This position will require direct prisoner contact and may involve weekend and public holiday work, remunerated in accordance with the applicable provision of the VPS Determination.

About you

As our ideal candidate, you will have:

  • demonstrated proficiency in the use of Microsoft Word, Excel and Powerpoint
  • experience in or understanding of working within a Correctional environment
  • experience in, and a commitment to, providing superior customer service.

How to apply

Please click the Apply button at the bottom of this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Please note:  When submitting your application online, there will be questions pertaining to a number of the position's Key Selection Criteria to which you are required to respond.

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