Senior Programs Officer | Melbourne - CBD

Senior Programs Officer

Application Close Date: 28-Nov-2017
Melbourne - CBD
Position Type:
Ongoing - full time
$92,253 - $111,619
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Senior Programs Officer

  • Opportunity to shape service delivery and program development for offenders
  • Work with a strong and supportive team
  • Dynamic, fast-paced environment

About us

The Quality and Standards Unit sits in the Offender Management Division, Corrections Victoria, within the Department of Justice and Regulation.  The Quality and Standards unit has a dedicated focus on monitoring and enhancing the quality of programs designed to reduce reoffending and services that engage offenders in positive behavioural change. We focus on ensuring all programs are delivered to the highest standards and meet best practice.

About the role

You will be responsible for program development and supporting and providing critical oversight of services relating to offender rehabilitation programs for prisoners and offenders across the correctional system and transitioning into the community. As such, your focus will be to:

  • Develop frameworks  and policy for the branch operations
  • Inform and maintain minimum standards for service delivery across a range of      portfolios
  • Monitor service delivery practices to ensure compliance with minimum standards
  • Conduct evidence based and cyclical evaluation / audits and implement service improvement processes
  • Work in consultation with key service areas across Corrections Victoria to ensure      robust performance monitoring

You will lead, plan, consult and advise on program development and the implementation and delivery of quality improvement initiatives for prisoners and offenders.

About you

You have:

  • understanding and awareness of the key issues impacting Corrections Victoria,
  • experience in the design and development of complex programs and services for vulnerable cohorts,
  • a focus on service excellence
  • initiative and accountability and
  • excellent interpersonal skills.

This is an exciting opportunity to engage with a range of stakeholders both nationally and internationally, resolve emerging service issues and identify opportunities for improvement.

For more information on the accountabilities and key selection criteria for the role please refer to the position description attached.

Applications close Sunday, 26 November 2017 at midnight

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